Terms and Conditions

Reservations and payments

  • The rental agreement can be entered into via our website www.bbachterdekan.nl, by telephone or by e-mail. After receiving the reservation request you will automatically receive a confirmation (if space is available).

  • The conditions apply to all users of Slapen bij Achter de Kan, address: Achter de Kan 3A, 5211 TB, 's-Hertogenbosch. These general terms and conditions take effect upon entering into a booking agreement.

  • Reservations can only be made by persons who have a permanent residence or residence and are at least 18 years or older.

  • We are not liable for damage, loss or theft of property of our guests.

  • In case of disputes, (legal) costs are for the account of guests; this also applies to risks related to a stay.

  • In the event of violation of these general terms and conditions, not following instructions / house rules and in case of inappropriate behavior, access to Sleeping at can be denied and / or refused with immediate effect, without further notification and stating reasons and without refund of accommodation costs.

  • During public holidays we use increased overnight rates.

  • We do not rent a 3-person room.

 

Payment

  • We do not require a deposit.

  • The accommodation costs must be transferred in advance to IBAN account number: NL04 RABO 0320 3065 93 in the name of Achter de Kan, stating the booking number. Payment must be on the account number of Slapen bij Achter de Kan no later than 2 weeks before arrival.

 

Check in

  • You can check in with a code from 11:00, the room will be ready from 14:00

  • You will receive an electronic key at Achter de Kan. Loss must be reported immediately and upon departure (if key cannot be found) an amount of € 20 will be charged.

  • You can check out until 12:00. It is no problem to leave the luggage behind; you can pick it up later in the day with a special key.

 

Your stay

  • Use of our accommodation by persons not mentioned on the reservation is not allowed; this may be deviated from in consultation. Residence is not allowed without permission.

  • In the communal kitchen you can use a luxury espresso machine, a kettle, refrigerator, microwave and oven.

  • The accommodation is located on the 1st floor, accessible via a fairly steep staircase.

  • Each room has an electronic safe, hair dryer, towels, shampoo and shower gel.

  • Unfortunately, there is no bicycle shed. There are guarded (free) bicycle sheds in the area.

 

Safety and environment

  • We like it when our guests feel at home. No smoking, no open fire, keeping rooms and livings etc. clean and tidy is part of this. Pets are not allowed.

  • The accommodation has been furnished with care and attention. We think it is important that all items are handled with respect. In the unlikely event that something breaks, be honest and report this.

  • To prevent the growth of legionella bacteria, proper management and control of water quality and water safety is necessary. Sleeping at Achter de Kan checks the temperature of the water in the rooms every week and has developed a legionella management plan. We also have water samples taken every six months for inspection by Bureau de Wit. Legionella sampling can be used to determine whether the drinking water on site meets the legal requirements for legionella prevention.

  • The accommodation has nice neighbors and we would like to keep it that way, therefore we ask our guests to take the neighbors into account when entering and leaving the property.

  • Smoking is only allowed on the roof terrace.

  • We rely on Bureau de Wit for the annual maintenance of our fire extinguishers and emergency lighting.

  • At Slapen bij Achter de Kan, an escape plan is available in every room.

 

Registration

  • As a result of municipal regulations, we keep a night register.

 

Cancel

  • If canceled within 1 week of your arrival date of your stay, you owe 100% of your accommodation costs.

  • In case of disputes, we may appeal to legal assistance.

 

AVG

  • The General Data Protection Regulation applies as of 25 May 2018. The General Data Protection Regulation gives people more opportunities to stand up for themselves when processing their data. Their privacy rights are strengthened and expanded.

 

  • Personal data: personal data is information that can be traced back to a person. An example of personal data is a name, e-mail addresses can be personal data. By making a booking you declare that you agree with the following.

 

  • Privacy statement Slapen bij Achter de Kan: personal data received by us through this site by making a booking, will only be used for the purpose for which you have left them. We know who has booked (names), we can reach you (telephone number and email address) and we meet the requirements of the municipality that requires us to keep a night register (Place of residence). This means that B&B Achter de Kan meets the requirements of the Personal Data Protection Act. View or download the Personal Data Protection Act on Overheid.nl.

 

  • How do we handle your data: Personal data is not kept longer than necessary (maximum 7 years) and is for the purpose for which the data was collected. For all processing of personal data, only the data that you have actively left behind will be used. The data is not distributed to third parties. You can have the personal data you provide changed or deleted at any time. We store this data in an XCell form and make a daily backup on an extreme hard drive that only the owner of Slapen bij Achter de Kan has access to.